Port of Galveston Cruise Terminal Staff turn over ALL items to each shore staff on a daily basis, no matter where or when it was found. For inquiries regarding missing items, please contact the cruise line directly through the details below: Carnival Cruise Line You can call (409-) 763-8800 or send your inquiry to firstname.lastname@example.org or email@example.com. Please provide a detailed description of the item(s) in question, as well as the last place seen. Disney Cruise Line You can call (407) 566-3734. Royal Caribbean Cruise Line You can call (800) 256-6649.